Terms and Conditions

'Every Car Covered' is the trading name of 'Just Roadster Ltd'

Welcome to Just Roadster Ltd. We are a family run business established in 2008. We pride ourselves in a quality service and quality products. Please read our Terms and Conditions and if you need any further help or information please contact us. Proprietor: Simon Whines and Linda Whines. VAT no. GB103603858

Registered office address: Raffordia House, Belshaw Lane, Belton, Doncaster, South Yorkshire DN91PF. No stock is held at this address

TERMS AND CONDITIONS

Important Distance Selling Regulations

Under the Consumer Protection (Distance Selling) Regulations 2000, you have the right to cancel a contract within 14 working days starting from the day after you take delivery of the goods (a cooling off period). Whilst the goods are in your possession, you must take good care of them. The goods must be returned in a saleable condition. You have the right to cancel for any reason without penalty. If you wish to cancel a contract please write to us or email clearly stating your full details, invoice number and cancellation instructions. To cancel the contract you must give us notice within 14 working days starting from the day after you take delivery of the order. Once you have cancelled the contract, you have a legal “duty of care” to take good care of the goods. You must return the goods to us at your expense to the address above. We will refund within 30 days of receipt of the notice of cancellation. THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS.

Terms and conditions of Sale

All sales are subject to the following trading terms – these terms and conditions do not affect the consumer’s statutory rights.

Ordering - Ordering time – orders are normally processed within 24 hours in the working week. Orders are not processed weekends, bank holidays and annual holidays.

We reserve the right to accept or reject any order for any reason whatsoever. No order will be considered binding unless and until it is accepted by us.

Payment - We accept all major credit and debit cards and Paypal. You must ensure that all details given for payment are correct including the full Card Statement Address. Your card will show a payment to Just Roadster (Company name of Every Car Covered).

Title of goods remains with Just Roadster until payment has been made in full. All prices quoted are in £ sterling.

Availability - If the item ordered is out of stock we will contact you to discuss the options. If you do not wish to proceed with alternative offer then your order can be cancelled.

Product Use - Items are fitted at owner’s risk. We will not be held responsible for any damage to property caused by incorrect fitting or use.

DELIVERY POLICY

We aim to dispatch all order within 1 working day and we use a next day courier service. This can increase during busy periods. Contact either the courier or us if you are unable to receive the goods. Customers will have to pay an additional fee if re-delivery costs are incurred. We cannot be held responsible for any loss, costs, damages or expenses incurred by the customer or company if there is failure to meet estimated delivery date.

Delivery of custom made items may take 2 to 4 weeks from time of ordering. This can increase during busy periods.

RETURNS/REFUNDS POLICY

Refund Payments - will be processed back in the same payment format as the original purchase payment.

Faulty Goods - please contact us as soon as is practically possible. Some items may need to be inspected for faults before replacement exchange or refund can take place. Digital photographs of the fault may be required.

Just Roadster Packing Errors - All packages must be checked upon receipt and any shortages or errors reported to us within 3 days. Errors and shortages will be rectified as soon possible at no cost to the customer.

Incorrect Order by Customer - It is the Customers responsibility to inform us of an incorrect order made by the customer within 48 hours of receipt of goods. The goods must not be used or damaged. We will need information part numbers, etc, regarding the incorrect parts. A replacement will be sent, returns and re-delivery costs will be at the expense of the customer.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with a copy of your proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Late or missing refunds (if applicable)

Feel free to contact us at any time if you wish to discuss your refund sales@justroadster.com.

If you haven’t received a refund that you are expecting from us, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

Exchanges (if applicable)

We only replace items if they are defective or damaged. Please contact us within 30 days of receipt if you find there is a problem with your goods

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should email for details

If a product is returned because ‘customer has changed mind’ then the cost of return shipping is paid for by the customer. In cases when the product has been shipped wrong or is faulty then Just Roadster will pay for the return shipping cost.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

It is the customers responsibility to return products using a courier of their choice.

If you are shipping an item over £50.00, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Every Car Covered' is the trading name of 'Just Roadster Ltd'

PRIVACY POLICY

This privacy policy sets out how Just Roadster uses and protects any information that you give Just Roadster when you use this website.

Just Roadster is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Just Roadster may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 15th June 2010.

What we collect

We may collect the following information:

name

contact information including email address

demographic information such as postcode, product preferences

other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

We do not share your information with any third party

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We do not store financial information (credit card or debit card numbers). All transactions are processed using a secure online banking facility.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, indicate you do not want the information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at admin@everycarcovered.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held email admin@everycarcovered.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Website usage

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: [insert list of information].
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Just Roadster and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Just Roadster. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Just Roadster takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

you may print or download to a local hard disk extracts for your personal and non-commercial use only

you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you